Refund policy

🛍️ Returns & Refunds Policy – Cards Galore

We want you to love what you ordered! If something’s not quite right, we’re here to help.

✅ Eligibility for Returns

We accept returns for eligible items within 14 days of delivery, provided:

The item is unused and in original condition
It’s in the original packaging with all parts/accessories
You provide proof of purchase (order number or receipt)

🃏 Trading cards, sealed packs, and booster boxes are non-returnable if opened due to collectible value and tamper concerns.

❌ Non-Returnable Items

Opened trading card products
Sale or clearance items
Custom orders (e.g. personalized poker tables)
Items damaged through misuse

🔁 Exchanges

Need a different item? We’re happy to exchange it (subject to availability). Email us at cnmgalore@gmail.com with your order number to start the process.

💸 Refunds

Approved refunds will be processed to your original payment method within 5 business days. Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item sent).

📦 Return Shipping

You are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend tracked shipping, as we are not responsible for lost returns.

⚠️ Damaged or Incorrect Items

Please contact us within 48 hours of delivery with clear photos of the issue. We’ll make it right with a replacement, credit, or full refund.

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