Privacy Policy

This policy was last updated 29 July 2026.

Introduction

Cards Galore ("we", "us", "our") is a New Zealand-owned online store based in Auckland. We are committed to protecting your privacy and handling your personal information responsibly, in accordance with the New Zealand Privacy Act 2020.

What Personal Information We Collect

We may collect the following types of personal information when you use our website or make a purchase:

  • Name, email address, phone number, billing and shipping address
  • Payment information (processed securely by our payment provider — we do not store full card details)
  • Order history and preferences
  • Browsing data, such as pages visited, device and browser type, and IP address

How We Collect Your Information

We collect personal information:

  • When you place an order or check out on our website
  • When you contact us through our contact form, email, or social media
  • Automatically, through cookies and analytics tools when you browse our site

Why We Collect Your Information

We use your personal information to:

  • Process and fulfil your orders, including shipping and payment
  • Respond to customer service enquiries
  • Send you marketing communications, where you have opted in — you can opt out at any time by using the unsubscribe link in our emails or contacting us directly
  • Detect and prevent fraud
  • Comply with our legal obligations

Who We Share Your Information With

We share personal information only where necessary to run our business, including with:

  • Shopify, our e-commerce platform provider, which hosts our store and processes data on our behalf
  • Payment processors, to securely process your payment
  • Shipping carriers, to deliver your order
  • Email marketing tools, if you have opted in to marketing communications

We do not sell your personal information to third parties.

How Long We Retain Your Information

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including to meet our legal, accounting, and reporting obligations. Order and transaction records are generally retained for a minimum of 7 years to meet New Zealand tax and business record-keeping requirements.

Your Rights Under the Privacy Act 2020

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you
  • Request correction of any inaccurate or incomplete information
  • Make a complaint about how we handle your personal information

If you wish to exercise any of these rights, please contact us using the details below. If you are not satisfied with our response, you have the right to complain to the Office of the Privacy Commissioner at www.privacy.org.nz.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and understand how visitors use our site through analytics tools. You can control or disable cookies through your browser settings; please note that some parts of our site may not function properly if cookies are disabled.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: hello@cardsgalore.co.nz
Phone: 022 636 9701
Location: Auckland, New Zealand